top of page
Consultancy-Solutions-logo

At Shoz Limited, we help housing providers strengthen operational clarity, improve service quality and embed resident-centred practices. As your specialist partner in property, asset management, repairs, compliance and organisational alignment, we work alongside your teams to deliver safer homes, better services and measurable improvements for residents.

Social Housing Support

Property Compliance

With legislation evolving rapidly, we can help you meet current requirements and prepare for future changes. This includes: 

​

  • Awaab's Law Phase 2 (2026) and Phase 3 (2027)

  • The updated HHSRS simplified hazard categories

  • Strengthening compliance frameworks across gas, electrical, fire, asbestos, water hygiene and lifts, amongst other compliance areas such as radon

  • STAIRS rollout (2026)

  • Competence and Conduct Standard alignment 

  • Supporting transformation programmes while your permanent teams continue BAU delivery

Property compliance image.jpg

Asset Management

We help you understand and utilise your asset data more effectively, analysing how it interacts with wider organisational information to identify gaps and opportunities. Our support includes: 

​

  • Preparing for Decent Homes Standard 2

  • Aligning to the Welsh Housing Quality Standard 2023

  • Aligning to the Scottish Housing Quality Standard 2004

  • Aligning to the Mininum Standard for Rented Houses (Northern Ireland)

  • Developing asset strategies and long term investment plans

  • Ensuring contractor performance aligns with promises made to residents

Asset Management image.jpg

Repairs & Maintenance

We support providers to stabilise and improve underperforming repairs services by identifying root-cause issues, reducing response times and improving quality. Our work includes strengthening integration between contractors, DLOs, housing teams and customer services, through strategic and procedural work, ensuring repairs delivery is seamless and resident-focused. We also help reduce void turnaround times and improve void quality, ensuring homes are let quickly and safely. 

Social Housing Repairs.png

What we do

Regulatory Inspection & Judgements

Whether preparing for a regulatory inspection or responding to a recent judgement, we help you unpick the Consumer Standards and build the assurance the Regulator expects. Our support includes: 

​

  • Diagnostic reviews against the Consumer Standards

  • Action plans to address regulatory concerns

  • Strengthening governance reporting and assurance to Board

  • Service turnaround support where standards are not being met.

Regulatory Inspection.png

How we work

Our approach blends strategic insight with hands-on delivery. We provide targeted diagnostics, structured improvement plans and practical support that ensures every change directly contributes to better homes, better services and better outcomes for residents.

Benefits for Housing Providers

  • Root-cause analysis of poor performance

  • Improved service delivery and resident satisfaction

  • Clear assurances for Board

  • Temporary leadership cover during transition

  • Regulatory inspection readiness and response support

  • Improved oversight and control of risk

bottom of page